FAQ
Frequently asked questions
Don't see your question? Call 301-893-2700 or ask our assistant in the corner.
Signage
Do you install for national sign companies?
Yes. National sign companies have relied on us since 1996 for surveys, permits, installs and service in the Mid-Atlantic. Our processes are built to plug into national program managers' workflows.
Do you repair signs you didn't build?
Yes. Our service trucks are stocked for common repairs — outages, power supplies, ballasts, panel replacements — and we perform LED retrofits on older neon and fluorescent signs.
Who handles the installation?
Empire manages every install from start to finish — licensed, insured crews with bucket trucks and cranes, and one project manager as your point of contact from site survey to final inspection in Maryland, D.C., Virginia and Delaware.
Do you handle sign permits?
Yes. We prepare drawings, submit permit applications, attend town review board meetings when required and coordinate final inspections in Maryland, D.C., Virginia and Delaware.
How long does a new electric sign take?
Most custom electric and LED signs take 3–6 weeks from approved drawing to install, depending on permitting and fabrication. Simple banners and cut vinyl are typically 3–5 business days.
Are your signs UL listed?
Our illuminated signs are manufactured to meet or exceed UL safety standards and local electrical codes — a requirement for most commercial landlords and municipalities.
Vehicle Wraps
Can I change my phone number or website after the wrap is installed?
Yes. We can apply a matching vinyl patch over the old information.
How much does a vehicle wrap cost?
Price depends on the amount of material, installation labor and design time. As a rough guide, partial wraps commonly run $800–$2,500 and full wraps $2,500–$5,000+ per vehicle depending on size and complexity. A formal quote needs your vehicle year, make and model and a look at your artwork.
Is there anything you won't wrap?
We don't recommend wrapping repainted or primed vehicles or certain plastic panels — vinyl doesn't bond well to them. We don't wrap rims or certain mirrors. We can wrap plastic bumpers but can't guarantee long-term adhesion there.
How long will the wrap last?
We tell clients to expect about 3 years of strong appearance. Sun exposure, weather, the vehicle's condition and how it is cared for all matter. We print on professional cast vinyl from 3M, Avery and Oracal and laminate every print before installation; manufacturer warranties apply, and we explain their fine print (vertical vs. horizontal surfaces) up front.
Can my wrap be removed later?
Yes. Wraps are installed with heat- and pressure-activated removable adhesives. Removal time depends on the age and brand of the vinyl and the condition of the vehicle.
How long does the process take? Can it be done same day?
Most wraps take 1–2 weeks from first conversation to install, and most of that is design back-and-forth. After artwork is approved and a 50% deposit is paid, we pre-print your graphics before the install date to minimize downtime. Installation is usually scheduled about a week after approval.
How do I wash a wrapped vehicle?
Hand-wash with mild soap and water. Avoid pressure washers near edges and automatic car washes — they shorten the life of the wrap.
General
What areas do you serve?
We're based in Accokeek, MD and serve all of Maryland, Washington D.C., Northern Virginia and Delaware — including Southern Maryland, Prince George's County, Baltimore and Fairfax.
What artwork files should I send?
Vector files (AI, EPS or PDF with fonts converted to outlines) are best for logos and text. Photos should be at least 150 DPI at full print size. Include Pantone/PMS colors if you have brand standards. No artwork? Our in-house designers can help.
Ready to start your project?
Signs, lighting or fleet graphics — a project manager responds within 1 business day.
